Privacy Policy
Introduction
This privacy policy explains how Airforce Holding collects, uses, and protects personal data when people visit our website or use our services. It is written for clients and visitors in the United Kingdom. We aim to keep it clear and simple so you always know what is happening with your information.
We follow the UK data rules. That includes the UK General Data Protection Regulation and the Data Protection Act. We also follow the cookie rules under PECR. If any part of this policy is not clear, contact us and we will explain what it means in plain language.
Who we are
If you have questions about privacy or want to use your rights, please reach out to the contact above. If we appoint a data protection contact, we will add their details here.
The data we collect
We collect information that helps us run our business and provide services. This includes contact details, account details, payment details, and marketing preferences. We may also collect usage data such as pages viewed, device details, and cookie identifiers.
We only collect what we need. We do not ask for sensitive data unless it is needed and you choose to share it with us. If we ever need that kind of data, we will explain why and ask for clear consent.
How we collect data
You give us data when you fill forms, make a purchase, book a call, send an email, or talk with us. You also give us data when you create an account or change your settings.
We collect data automatically through cookies and similar tools. These tools help us keep the website secure, measure visits, and improve the experience.
Why we use data and our legal bases
We use data to deliver services, manage accounts, take payment, give support, run our website, and send service messages. We do this because it is needed to perform a contract or to take steps before a contract.
We also use data to improve our services and to send marketing when you allow it or when we have a clear business reason. We rely on consent for email marketing to people who are not clients and on our legitimate interests for clients. You can opt out at any time.
Marketing choices
You are in control of marketing. You can opt out by clicking the unsubscribe link in any message or by emailing us at airforcetom2@gmail.com. This will stop marketing messages but will not stop service messages.
If you opt out, we still keep a record of your request so we do not contact you again by mistake. We keep this record as proof of your choice.
Cookies and similar tools
We use cookies that are needed for the website to work and cookies that help with analytics and ads. We ask for consent for any cookies that are not strictly needed. You can change your settings at any time by using the cookie banner or your browser settings.
Some cookies come from our providers. These help us measure visits and show content that is more useful. You can visit our cookie settings page to see a list of cookies and control them.
Sharing your data
We share data with service providers who help us run our business. This includes payment firms, hosting, analytics, email tools, and professional advisers. We only share what is needed and we require strict safeguards.
If the law requires it, we may share data with public bodies. We may also share data with a buyer if we sell or merge our business. If that happens, we will tell you where possible.
International transfers
Sometimes your data may be stored or processed outside the UK. When we do that, we use safeguards such as standard contracts or an adequacy decision. We check our providers to make sure your data stays protected.
If you want details about the safeguards for a transfer, contact us and we will provide a copy where the law allows it. We keep these safeguards under review.
How long we keep data
We keep data only as long as needed for the reason we collected it. When we no longer need it, we remove it or make it anonymous. The time we keep data depends on what it is and why it was collected.
For example, we keep records needed for tax and accounts for at least six years. We may keep records of consent and opt outs for longer so we can show what happened if asked.
Security
We protect data with technical and organisational measures. This includes access controls, encryption where suitable, and regular reviews of our systems.
No method is perfect, but we work to reduce risk and to respond fast if something goes wrong. If we believe there is a high risk breach, we will tell you and the regulator when required.
Your rights
You have rights over your data. These include the right to access, correct, erase, restrict, and move your data. You also have the right to object to certain uses and to withdraw consent when we rely on consent.
To use your rights, contact us at airforcetom2@gmail.com. We will respond within one month.
Children
Our services are not aimed at children. We do not knowingly collect data from children. If you believe a child has given us data, contact us and we will remove it.
If we ever offer services to children, we will update this policy and ask for the right permissions.
Changes to this policy
We may update this policy to reflect changes in our services or the law. We will post the new version here and change the date at the top.
If the changes are major, we will let you know by email or a notice on the website. Please check this page from time to time.
Contact us
If you have questions or requests, contact Airforce Holding at airforcetom2@gmail.com. We are happy to help and we aim to make privacy clear and easy.
